New & Improved Bill Pay!
On Tuesday, April 18th, 2017 WCTFCU will migrate to a new version of our bill pay system.
Here is what you need to know, and do.
This new, upgraded system is state of the art and designed with our Members in mind.
You will experience an improved bill pay format, offering better functionality and efficiency.
You will see little difference in how bills are processed. Most of your bills will continue to be processed by electronic check with the funds being removed one to two business day(s) in advance of the payment to your payee. However, those few bill pay payees that must be paid by a paper check will now clear when your payee clears your check, just as if you wrote the check yourself.
You will still be able to designate the payment delivery date and eBills will be available.
With the new WCTFCU bill pay:
+ PAY in just one click. Find the person or company, enter the payment amount and date, and click Pay.
+ ADD a new payee faster than ever. Click the Add a payee button to add a person or company.
+ MAKE recurring payments to save time each month. Simply select Make it recurring next to your payee.
+ SEE payment amounts and due dates of upcoming bills. Click on the eBill icon next to your payee.
As of April 18th: Here is what you can expect when the new system goes live. On April 18th you will receive the conversion email. This email will take you through the simple steps for registering within our new system. You will only need to reestablish your challenge questions (ex. What is my pet's name?), and accept our terms and conditions. That's it! All your payees, information and history will be there in the new format! There will be quick videos in that email which may be helpful.
Your current, scheduled bill pays, the one(s) you now have set up within the existing online banking platform, will be in the new system.
All you have to do is follow the steps in the conversion email you'll receive April 18th, in order to register within this new system.
Curious? Want to take a peek at the new system? Watch this quick how-to video!
Questions? Call Member Service, we will be glad to assist.