Contact Us

Member Feedback

We truly value you, as a Member of the Waterbury CT Teachers Federal Credit Union.

In our ongoing effort towards continuous improvement, we would like your feedback.

Feel free to fill out the Member Feedback Form by clicking on the green button below.

You may choose to remain anonymous. We will not contact you with regard to your input.

However, if you would like us to respond to your feedback, you are welcome to provide your contact information.

Thank you in advance.

Member Feedback Form

     *maximum 3 entries per Member per quarter

Management & Staff

Middlebury Branch

Phone: 203.758.9500 or 800.992.2226
Fax: 203.758.8514

Danbury Branch

Phone: 203.791.1117 or 800.992.2226
Fax: 203.791.2447

Member Services

Name Extension
Tom Smith, Vice President      NMLS #875048 x 232
Lisa Bonaldi, Receptionist
Cary Fappiano, Business Development Specialist
x 221
x 259
Devan Floyd, IRA Specialist x 256
Toni Genova, eServices Coordinator x 267
Josephine Gugliotti  x 255
Linda Knight, Visa Credit Card & Debit Card Coordinator x 222
Tara Lyons x 257
Tracy Papallo x 254
Linda Polletta x 230


Name NMLS Number Extension
Rebecca Cipriano, Vice President NMLS#525461 x 240
Miranda Farrenkopf NMLS#1197771 x 261
Jocelyn Laviera, Receptionist
x 224
Diana Ortiz NMLS #95925 x 225

x 224
Carole Sorcinelli NMLS#525464 x 223

Danbury Branch

Maria Gallimore, Branch Manager  NMLS #1940839  x 101
Rosanna Quinche, Assistant Branch Manager   NMLS #1237402 x 100
Mary Bickelhaupt   x 102
Lori Dionne   x 106
Suzanne Glendenning, Lending NMLS #1142824 x 103

Financial Planning

Name Extension
Egidio, Assante, Lennon & Associates x 251


Name NMLS Number Extension
Barbara Madden, Assistant Vice President  NMLS#79967 x 252
Gregory Patterson, Collector   x 238


Name Extension
Kathleen Johansen, Vice President x 234
Marketing Coordinator 


Name Extension
Lauren Cyreku, Accountant x 245
Catherine Murzyn, Accountant x 235
Maggie Gavaletz x 264

Information Technology

Name Extension
Chris Morin, Director x 229
Jason Karas, Coordinator x 253


Name Extension
Jack Bracken, Senior Vice President x 231

Credit Union Officers

Name Extension
Martin Misset, President and Chief Executive Officer x 241
Jack Bracken, Senior Vice President, Operations x 231
Rebecca Cipriano, Vice President, Lending x 240
Kathleen Johansen, Vice President, Marketing  x 234
Thomas Smith, II, Vice President, Member Services x 232

Board of Directors

Peter McCasland, Chairman
Robert Brown, Vice Chairman
Robert Migliorisi, Treasurer
John Fontaine, Secretary
Jack Cronan 
Tom Fava 
Gary Huckins
Lory Park-Knowles
Susan Troupe
Margaret Sember, Director Emeritus

Supervisory Committee

Susan Troupe, Chairwoman
Nilda Almonte
Joseph DelDebbio
Robert Haxhi
Christopher Russo

2020 - 2021 WCTFCU Board of Directors

Board of Directors 2016 - 2017
2020 - 2021 Board of Directors L to R Susan Troupe, Robert Brown Vice Chairman, Tom Fava, Jack Cronan, John Fontaine Secretary, Lory Park-Knowles, Gary Huckins, Robert Migliorisi Treasurer, Peter McCasland, Chairman.

Emergency Numbers

Lost/Stolen VISA Debit Card    800.554.8969

Lost/Stolen VISA Credit Card   800.325.3678