Your Credit Union is just a text away!

Getting answers for your financial questions is easy. Communicate with us quickly and securely by sending a text to 203-758-9500 during business hours. Our team members are available to answer questions about our products and services.

Use our texting service to:

  • Securely text a Member Service Representative
  • Receive loan application updates and sign documents
  • Easily upload documentation for new accounts or change of address

Text one of our keywords to 203-758-9500 for answers to common questions. Here are a few popular commands:

  • HOURS – Use to check the opening time of our local branch
  • LOANAPP – Use to start applying for a loan
  • MEMBER – Use to apply for membership
  • LIST – View the full list of keyword commands

Texting with WCTFCU is safe, secure and convenient. Here are a few tips to remember:

  • We will never ask for your account number or social security number by text.
  • We will verify your identity by other methods.*
  • We request that you do not send any confidential information via text, including account details, identity.
  • For security purposes, we will not call you to update your contact information.

In addition, Text WCTFCU to 1- 888-926-6928 to Opt-in to be the first to know about new products and services and special offers!

*Account balances and transaction information will require you to call 800-992-2226 for further verification of identity.
Message and data rates may apply. Reply STOP to cancel at any time. See terms and conditions and privacy policy below.


WCTFCU Texting terms and conditions, and privacy policy.