Your Credit Union is just a text away!
Getting answers for your financial questions is easy. Communicate with us quickly and securely by sending a text to 203-758-9500 during business hours. Our team members are available to answer questions about our products and services.
Use our texting service to:
- Securely text a Member Service Representative
- Receive loan application updates and sign documents
- Easily upload documentation for new accounts or change of address
Text one of our keywords to 203-758-9500 for answers to common questions. Here are a few popular commands:
- HOURS – Use to check the opening time of our local branch
- LOANAPP – Use to start applying for a loan
- MEMBER – Use to apply for membership
- LIST – View the full list of keyword commands
Texting with WCTFCU is safe, secure and convenient. Here are a few tips to remember:
- We will never ask for your account number or social security number by text.
- We will verify your identity by other methods.*
- We request that you do not send any confidential information via text, including account details, identity.
- For security purposes, we will not call you to update your contact information.
In addition, Text WCTFCU to 1- 888-926-6928 to Opt-in to be the first to know about new products and services and special offers!
*Account balances and transaction information will require you to call 800-992-2226 for further verification of identity.