VISA® Platinum, ScoreCard Rewards

  • What is ScoreCard Rewards?

  • How do I log in to the ScoreCard Rewards website?

  • How do I know how many Points I have?

  • How do I earn Points?

  • When can I order awards?

  • How do I order awards?

  • If I don’t have enough Points for the award I want, can I buy the extra Points I need?

  • Whom should I contact if I have questions regarding redeeming Points under the ScoreCard Rewards Program?

  • If I order more than one item, will they be shipped together?

  • What if the item I order is not available?

  • For merchandise redemptions, how long after I place my order should I expect to receive the ordered items?

  • What happens if my merchandise award arrives damaged?

  • What is the merchandise award return policy?

  • Will I be able to use any applicable manufacturer warranties for my redemption(s)?

  • Where can I get a complete list of available merchandise awards?

  • How do I make an airline, hotel, cruise, rental car and/or vacation package reservation?

  • Are there blackout periods for travel?

  • Can I purchase a ticket for a companion?

  • Can I change or return my airline ticket if my plans change after the ticket is issued?

  • Can I purchase airline tickets or other travel items from ScoreCard travel services or do I have to use Bonus Points only?

  • Can I book my travel online?

  • What are some travel tips to make sure I have the best possible travel experience?

  • For VISA ScoreCard questions and to redeem your points, contact:

  • To Check Your Points: Visit ScoreCardRewards.com For Merchandise Redemption & Point Questions: