Texting Services

A convenient way to stay connected.

Members can easily communicate with WCTFCU during regular business hours via text.
Based on your question, there are two different numbers you can use.

For general financial questions, text 203-758-9500 during business hours.
For loan inquiries, text 203-758-7042 during business hours.

Team members will respond and answer questions from the number you texted.

For Common Questions:

For a quick response on a common topic, members can text one of our keywords to 203-758-9500.
Simply text one word to get the information you need.

Below are a few popular commands:

HOURS
Use to check the opening time of our local branch

LOANAPP
Use to start applying for a loan

MEMBER
Use to apply for Membership

LIST
View the full list of keyword commands

Features:

Text a Member Service Representative or a Loan Officer

Receive loan application updates and sign documents

Easily upload documentation for new accounts or change of address

NOTE: In addition, Members can text WCTFCU to 1-888-926-6928 to opt in and to be the first to know about new products and services and special offers!

*Account balances and transaction information will require you to call 800-992-2226 for further verification of identity.
Message and data rates may apply. Reply STOP to cancel at any time. See terms and conditions and privacy policy below.